Newsletter | November 2017

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The Adoption Gap

When an organization adopts CRM, they usually do so with an outcome in mind. How they’re going to use the software to get that outcome, though, is usually a lot murkier. Over the years, we’ve talked to company after company, and some of the same desired … CONTINUE READING

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The Importance of Following Up on Leads

If you’re a business owner seeking to climb your way to the next level of success, there are three questions you must ask yourself. The answers will determine whether your company grows dramatically over the next few years — resulting in a … CONTINUE READING

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Insight Into Nike’s Success

“We wanted Nike to be the world’s best sports and fitness company. Once you say that, you have a focus. You don’t end up making wing tips or sponsoring the next … CONTINUE READING

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customertraxNewsletter | November 2017